2. Personal Data We Collect
First and Last Name

Physical and Shipping Address

Phone Number and Email

Payment Information (through secure third parties such as bank gateways or PayPal)

Technical Information (IP, browser, cookies)

3. Purposes of Processing
We use your data to:
Process and deliver orders for CCTV products or services

Provide technical support and assistance

Manage payments and billing

Send promotions (with your consent)

Improve user experience

4. Legal Basis for Processing
The processing of your data is based on:
Your explicit consent

The execution of a contract (sale/service)

Fulfillment of obligations Legal

Legitimate interest of the Company (operational and commercial improvements)

5. User Rights
You may:
Access, rectify, or delete your data

Request restriction or object to processing

Withdraw your consent at any time

To exercise your rights, please write to: info@trueboxpr.com
You may also file a complaint with the Office of the Commissioner of Financial Institutions (OCIF) or any competent data protection authority in Puerto Rico.

6. Information Security
We have adopted physical, electronic, and administrative security measures to protect your personal data, including SSL encryption, secure passwords, and restricted access to data.

7. Cookies
This website uses its own and third-party cookies to improve your browsing experience. You can accept or reject the use of cookies by configuring your browser or by using our cookie notice when entering the site.

8. Third Parties and Transfers
Your data will not be sold or shared, except with:
Technology service providers (hosting, email, payment gateways)

Shipping or courier companies for product delivery
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Communicate:

Follow us on:

Address

Working Hours:

Monday to Friday: 8:00am - 5:00pm
Saturday: 8:00am - 1:00pm
Sunday: CLOSED

Communicate:

Follow us on:

Address

Working Hours:

Monday to Friday: 8:00am - 5:00pm Saturday: 8:00am - 1:00pm Sunday: CLOSED

Monday to Friday: 8:00am - 5:00pm
Saturday: 8:00am - 1:00pm
Sunday: CLOSED